| Job Title: |
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Team Manager - Call Center |
| Category: |
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Client Services |
| Total Positions: |
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2 |
| Job Location: |
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Faisalabad |
| Gender: |
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No Preference |
| Age: |
|
22 to 35 years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
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Experienced Professional |
| Minimum Experience: |
|
Less than 1 Year |
| Salary Range: |
|
PKR 40,000 to 50,000 per Month |
| Apply By: |
|
Sep 30, 2021 |
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| Job Description: |
- He/She has the responsibility to supervise, plan and mange functions concerned to call center environment and review the operations of the agents as well.
- He/She has to responsibility to work as an information source to answer operator questions, assigning tasks, following up and giving instructions as needed.
- It will be also needed to perform the basic duties such as preparing and directing schedules, monitoring attendance of operators, scheduling breaks and shifts as necessary.
- Handling outbound activities from external customers.
- Handling incoming requests from external customers by e-mail or Fax and management their inquiries or requests.
- Providing information on complaints regarding specific services.
- Selling products and placing customer orders in the computer system.
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| Company Information |
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Company Name: Aims Technologies
Company Description:
Aims Technologies is the largest B2B third party BPO service provider in Pakistan operating since December 2009.
A supportive environment where employee growth is encouraged. In return we expect hardworking individuals with a strong desire for success. We are looking for innovative people who are excited and ready to explore the world of out bound call centre.
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