Candidate must have good command on written and spoken English

Responsibilities

• Managing inbound calls in a timely manner

• Communicating with our customers in effective manner

• Negotiating easy terms for flight tickets & other travel arrangements

• Identifying consumer’s needs, clarify information, resolve customer issues by providing easy solutions

• Build sustainable relationships and engage consumers

Requirements

• Excellent spoken & written English communication skills

• Previous experience in a customer support role or travel agent would be a plus point

• Strong phone and verbal communication skills along with active listening

• High School degree or higher

• Long term commitment

• Willingness to work in the flexible shifts

• Good at handling the pressure

• Positive and energetic attitude

Note: Please note that we are Located in DHA & This is afternoon till night (Second shift Job)