Job Title: |
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Customer Support Representative |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Rawalpindi |
Gender: |
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No Preference |
Age: |
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22 to years |
Minimum Education: |
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Bachelors |
Career Level: |
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Entry Level |
Minimum Experience: |
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1 Year |
Salary Range: |
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PKR 50,000 to 70,000 per Month |
Apply By: |
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Apr 24, 2023 |
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Job Description: |
Job Responsibilities:
- Manage/handle the outgoing/incoming calls professionally
- Identify and assesses customers' need to achieve satisfaction
- Giving follow up calls to the customers at a specified date and time
- Keep records of customer interactions
- Follow communication procedures, guidelines, and policies
- Managing a large number of outbound calls
- Following call center scripts when handling different topics
- Identify interpreters needs, clarify information, research every issue, and provide solutions
Qualification / Skills:
- Must be graduate BBA/MBA (preferred)
- Outstanding English written & oral communication skills
- Must be able to work in a fast-paced environment
- Understanding of organizational skills
- Time-management skills
- Ability to work quickly and accurately
- Ability to streamline functions and passion to learn and grow
- Must be able to work in a team
Work mode:
Work from Office.
Shift Time
UK Timings preferably 1pm-10pm / 2pm-11pm.
Location:
Bahria Town Phase 7 Rawalpindi
Salary:
Market competitive |
Company Information |
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Company Name: Empire Group Company Description: pInformation Technology/p
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