IDMPakistan, premier digital marketing training company is looking for an energetic and results oriented telesales and customer service representative.

Main duties include:

Customer service duties:

• Answer all incoming phone calls
• Answer all emails
• Maintrain relationship with current clients via whatsapp, email and phone.
• Solve all queries of current clients and maintain trust and respect with them
• Call current clients for installment collections
• Call current clients for feedback

Telesales responsibilities:

• Making daily phone calls to potential customers
• Converting calls into sales
• Giving a demo of the training over the phone
• Meeting monthly targets of sales via phone

Essential Skills and Education Required:

• Graduation (B.com, BBA or equivalent)
• Having at least 1-3 years of call-center experience
• Excellent written and spoken English
• Extraordinary communication skills
• Ability to work with patience and courtesy in customer relations.
• Excellent organizational and time management skills.
• Ability to multi-task and handle a diverse workload.

It will be a PLUS if you possess digital marketing knowledge