| Job Title: |
|
Phone Banking Officer |
| Category: |
|
Client Services |
| Total Positions: |
|
35+ |
| Job Location: |
|
Karachi |
| Gender: |
|
No Preference |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Less than 1 Year1 Year |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Jun 21, 2018 |
| |
|
|
| |
|
|
|
|
| Job Description: |
Take inbound calls to manage call queueMake outbound calls for different products and campaign. Maintain courtesy and accuracy.Route complaints/ requests to concerned departments. Update Team Leaders regarding follow-ups and issues observed during calls. Maintain performance as per defined KPI`s.06 Months Experience of Banking Call Center or 1 Year Experience of any Call Center Office remains open 24/7 thus staff are required in gazetted holidays
Specific Tasks
- Take inbound calls
- Make outbound calls
|
| Required Skills: |
| Strong Communication skills |
| Company Information |
|
|
Company Name: Bank Al Habib Limited
Company Description:
Bank AL Habib was incorporated as a Public Limited Company in October 1991 and started banking operations in January 1992. DAWOOD HABIB GROUP, the sponsors of Bank AL Habib Limited have a very long track record of banking which dates back to 1920s. They were among the founder members of Habib Bank Limited. Under the privatization policy pursued by the government in 1991, DAWOOD HABIB GROUP were the first to be granted permission to set up a commercial bank. The Bank foresees itself to be amongst the leading Private Sector Banks contributing to the economic growth of the country and governed by prudent policies within a conservative framework that have been the hallmark of the Habib’s banking tradition. Chairman of the Board is Mr. Ali Raza D. Habib, who took over the position in May 2000, after the death of Mr. Hamid D. Habib, the founder Chairman. Mr. Hamid D. Habib, who was the grandson of the founder of Habib Group, and was a Director in Habib Bank Limited since 1954 and its Chairman from 1971 till nationalization. The Chief Executive is Mr. Abbas D. Habib, who took over the position in 1994, after the demise of Mr. Rashid D. Habib, the first Chief Executive of the Bank. Mr. Rashid D. Habib was the Managing Director of Habib Bank Limited from 1953 till its nationalization. The Bank has been rated as "AA+" for long-term rating and "A1 +" for short-term rating by the Pakistan Credit Rating Agency (Private) Limited (PACRA).
|
|
