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Parent Relation Officer The Trust School More jobs from this company	Email this job

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Job Title:		Parent Relation Officer
Category:		Public Relations
Total Positions:		5
Job Location:		Lahore
Gender:		Female
Age:		25 to 35 years
Minimum Education:		Bachelors
Career Level:		Experienced Professional
Minimum Experience:		2 Years3 Years
Salary Range:		PKR 20,000 to 20,000 per Month
Apply By:		Mar 16, 2019

Job Description:

• Promoting the school in the best possible way by providing customer service excellence to parents and visitors.

• Coordinate and lead school tours for prospective new parents ensuring that tours are tailor-made to meet their needs as much as possible and promote the school’s academic and non-academic achievements.

• Lead the parent journey, mapping and measuring how customer service at all points supports The Trust School promise and encourages parent endorsement.

• Maintain open lines of communications with existing parents and ensure that their feedback including concerns, complaints and compliments are handled effectively and passed to the relevant member of staff, efficiently and in a timely manner. Liaise with other school personnel or departments as required.

• Resolve, or escalate through the correct channels, non-academic school issues that parents or parents groups may raise.

• Ensure that the Principal and relevant staff are regularly informed of problems or matters of significance. • Undertake parent satisfaction surveys. Collate responses and produce analysis and action planning recommendations in partnership with the Principal.

• Conduct Parent Exit Surveys and prepare reports for the Principal, Admin Officer and Headoffice.

Company Information

Company Name: The Trust School
Company Description:
TEDDS, a PCP certified not-for-profit organization is engaged in promoting quality education at low cost / free for deserving students through its expanding chain of “ The Trust Schools” at Lahore. TEDDS is a non-commercial welfare Trust formed in 1993 and duly registered under Trust Act 1882 vide Registration No. 232-LH-VSWA dated June 04, 1993. It has also been certified as a charitable NGO by Pakistan Centre for Philanthropy (PCP), Islamabad vide No: PCP-R2/2010/0022 June 04, 1993. It has also been certified as a charitable NGO by Pakistan Centre for Philanthropy (PCP).