We are looking for Call Center Agents preferably females. 

Responsibilities:

• Contact potential or existing customers to inform them about the project(s) using script / without using script
• Learn details about product and offerings
• Answer questions about project(s) or the company
• Ask questions to understand customer requirements
• Offer solutions based on clients’ needs and capabilities
• Direct prospects to the team lead when needed
• Enter and update customer information in the database
• Keep records of calls and sales and note useful information
• Direct prospects and leads to the sales team 
• Always strive towards meeting sales quota 
• Track and document calls and sales
• Keep a strong follow up of interested clients

Requirements:

• Excellent communication, listening and negotiation skills
• Proven record of met quota 
• Ability to stay professional and focused in stressful situations
• Appealing appearance on the phone 
• Hand on experience with sales tools such as CRM software
• Ability to learn about products and services and describe/explain them to prospect
• Excellent knowledge of English
• Fresh candidates with good communication skills are also encouraged to apply.