Job Title: |
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Customer Relation Officer |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Lahore |
Gender: |
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Male |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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2 Years3 Years |
Salary Range: |
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PKR 0 to 0 per Month |
Apply By: |
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Mar 18, 2019 |
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Job Description: |
Job Description
Responsibilities:
- National Dealing in Urdu and English
- International Dealing in one of English, Arabic and Persian languages.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Resolves product or service problems by clarifying the customer`s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills and Qualifications:
- Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
- Must be graduated from a well reputed institution.
- Ex-Employ in Arabic or Persian countries will be obliged.
Specific Tasks
• Customer analysis
• Direct calling to potential customers
• Professional spoken in English or Arabic or Persian. |
Required Skills: |
Sharp Minded,day to day task completion,English/Urdu/Arabic/Persion Communication Skills,Sharp Minded Communication Skill,Active Convincing Power |
Company Information |
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Company Name: Quality Flavors Pvt Ltd Company Description: pQuality Flavors Pvt Ltd/p
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